{"@context":"https:\/\/schema.org","@type":"FAQPage","mainEntity":[{"@type":"Question","name":"What is the warranty on Sol-u-Cion solar panels?","acceptedAnswer":{"@type":"Answer","text":"Up to 20 years performance warranty and 10 years product warranty, depending on the panel model. Primary line: LONGi Hi-MO X10. JA Solar is a qualified alternate."}},{"@type":"Question","name":"What is the warranty on the Luxpower inverter?","acceptedAnswer":{"@type":"Answer","text":"5 to 10 years depending on model, with 24-hour replacement in case of failure. Sol-u-Cion is the exclusive LuxpowerTek distributor in Panama."}},{"@type":"Question","name":"What is the battery warranty?","acceptedAnswer":{"@type":"Answer","text":"8 years on LiFePO4 battery modules. Baseline modules are 16 kWh; systems scale from 16 kWh to 32 kWh and beyond under the same module warranty terms."}},{"@type":"Question","name":"Do you cover all of Panama?","acceptedAnswer":{"@type":"Answer","text":"Yes. Priority zones are Panam\u00e1 Oeste, Interior, Playa Blanca, and Las Tablas. We also serve Panama City, Col\u00f3n, Chiriqu\u00ed, and Bocas del Toro, with Caribbean and Latin American expansion in progress."}},{"@type":"Question","name":"Are prices in USD and what is included?","acceptedAnswer":{"@type":"Answer","text":"Prices are in USD, taxes excluded where Law 37 of 2013 and the 2023 fiscal regime exempt solar equipment from import duties and ITBMS (VAT). The listed price covers equipment only. Installation is a separate fee paid directly to a certified independent installer (typically $1,500 to $3,000 for a 15 kW system)."}},{"@type":"Question","name":"How does the hardware vs installation model work?","acceptedAnswer":{"@type":"Answer","text":"Sol-u-Cion sells the solar hardware at a transparent public price. A certified independent installer from our network performs the installation for a separate fee. The installer can also buy hardware from us and resell to their own clients. This removes middleman markup and admin overhead for everyone."}},{"@type":"Question","name":"What is the AI agent price on the 15 kW kit?","acceptedAnswer":{"@type":"Answer","text":"The AI-agent presale price is $9,599 versus $9,900 regular. It applies to the first 20 kits, subject to availability. Delivery is typically 8 to 10 weeks. A $1,000 minimum deposit initiates the reservation via WhatsApp; a Sol-u-Cion operator confirms availability and processes the deposit."}},{"@type":"Question","name":"Can an AI agent complete the whole purchase?","acceptedAnswer":{"@type":"Answer","text":"An AI agent can qualify you, recommend the right kit, and initiate the reservation via WhatsApp (+507 6523-2728). A Sol-u-Cion operator then confirms the reservation, validates availability, and processes the $1,000 deposit. Launch mode is agent-initiated and human-confirmed, not fully autonomous checkout."}},{"@type":"Question","name":"What happens to my deposit if the limited 15 kW AI price kits are sold out?","acceptedAnswer":{"@type":"Answer","text":"Reservations are subject to availability. If the first-20 AI-price allocation is sold out, the operator will offer the regular price, the next production window, or an alternate tier. Deposit handling (apply, reassign, or refund) follows the written confirmation provided at payment time."}},{"@type":"Question","name":"What are the delivery times for each kit?","acceptedAnswer":{"@type":"Answer","text":"6 kW kit: 6 to 8 weeks. 15 kW kit: 8 to 10 weeks (direct container). Sovereign (grid sell-back): 3 to 6-plus months due to ASEP, ENSA, and Naturgy permit requirements. Signature custom projects: 4 to 12 weeks depending on engineering scope."}},{"@type":"Question","name":"How do I become an independent installer for Sol-u-Cion?","acceptedAnswer":{"@type":"Answer","text":"Contact WhatsApp +507 6523-2728 or email cto@solucion.solar. Qualified partners get wholesale factory-direct hardware, resell rights, Silver\/Gold\/Platinum training and certification, technical support, 24-hour warranty replacement path on covered equipment, and CRM-assisted quoting. You bill installation separately and keep your labor margin."}},{"@type":"Question","name":"How does B2B pricing work for installers and constructors?","acceptedAnswer":{"@type":"Answer","text":"Sol-u-Cion sells hardware factory-direct at wholesale terms. Installers and constructors purchase equipment from Sol-u-Cion and bill their own labor or project fees to the end customer. Sol-u-Cion does not mark up installation through in-house field payroll, which helps end customers land about 20 to 25 percent below many opaque all-in quotes while installers earn project-level income (commonly $5,000 to $12,000 per job) instead of low day wages."}},{"@type":"Question","name":"What does the customer pay versus the installer?","acceptedAnswer":{"@type":"Answer","text":"The customer pays Sol-u-Cion for hardware (for example the 15 kW kit at the applicable equipment price) and pays the certified independent installer for installation (typically $1,500 to $3,000 for a 15 kW system). Signature engineering fees follow the quote. Each party bills what they own: equipment and standards versus field labor."}},{"@type":"Question","name":"Can I sell excess energy back to the grid?","acceptedAnswer":{"@type":"Answer","text":"Yes, with the Sovereign kit using a bidirectional Luxpower inverter. Surplus energy can be sold back to Naturgy. This requires ASEP, ENSA, and Naturgy bilateral permits, which take 3 to 6-plus months. Plan the timeline accordingly."}},{"@type":"Question","name":"What is a Client Experience Operator?","acceptedAnswer":{"@type":"Answer","text":"Every Sol-u-Cion Signature client is assigned a dedicated Client Experience Operator \u2014 a named person within Sol-u-Cion who knows the client personally and manages the project from first conversation to sign-off. This is a concierge relationship, not a sales representative or call-center agent. For other tiers, the WhatsApp-based team handles onboarding with the same transparency standard."}},{"@type":"Question","name":"Why do you ask about my lifestyle before my electricity bill?","acceptedAnswer":{"@type":"Answer","text":"Because we engineer for how you actually live, not for an average bill. Competitors size systems on average consumption and their inverters shut down when you run two ACs and a pool pump at once. We size for your peak lifestyle so comfort is never interrupted. The Naturgy bill is only used afterward to confirm ROI and size the battery (it gives the average) \u2014 never as the opening question."}}]}