Privacy
Policy
Your privacy is fundamental to us. Read carefully how we collect, use, and protect your personal information.
Data Collection
Sol-u-cion Panama collects personal information when you contact us, request a quotation, or complete a form on our website. The data collected may include your name, email address, phone number, property address, and details about your energy needs. We also automatically collect technical information such as your IP address, browser type, and pages visited.
Use of Information
We use your personal information to process quotation requests, design custom solar systems, coordinate installations and maintenance, communicate about your project, improve our services and website, and comply with legal obligations. We do not sell or rent your personal information to third parties for marketing purposes.
Data Sharing
We may share your information with solar equipment suppliers to ensure compatibility and availability, authorized contractors for installation, government authorities when required by law, and financial service partners if you opt for financing plans. All third parties are contractually obligated to protect your information and use it only for authorized purposes.
Storage & Security
Your personal data is stored in secure systems with restricted access. We implement technical and organizational security measures to protect your information against unauthorized access, alteration, disclosure, or destruction. We retain your data for as long as necessary to fulfill the purposes described in this policy, or for longer periods if required by Panamanian law.
Your Rights
Under Panamanian law, you have the right to access your personal data, request correction or updating, request deletion of your data, object to the processing of your data, and withdraw your consent at any time. To exercise these rights, contact us at privacy@solucion.solar. We will respond to your request within 30 business days.
Cookies
Our website uses cookies to enhance your browsing experience, analyze site traffic, and personalize content. Cookies are small text files stored on your device. You can configure your browser to reject cookies, though this may affect site functionality. By continuing to browse, you accept the use of cookies.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We recommend reading the privacy policies of any website you visit through our links.
Minors
Our services are directed to adults over 18 years of age. We do not intentionally collect personal information from minors. If we discover that we have collected data from a minor without parental consent, we will take steps to remove such information.
Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices, technology, or legal requirements. Any modifications will be posted on this page with the updated date. We recommend reviewing this policy regularly. Changes take effect immediately upon posting.
Contact
If you have questions or concerns about this Privacy Policy, contact us at privacy@solucion.solar or via WhatsApp at +507 6523-2728. Our office is located in Panama City, Republic of Panama.
Questions about your privacy?
We are here to resolve any concerns.